THE ROLE OF AI AND AUTOMATION IN HUMAN RESOURCE MANAGEMENT IN SRILANKA
.jpg)
Vision for the National AI Strategy:
The government's next Digital Strategy 2030 will be closely linked with the National AI Strategy that is being prepared. With responsible AI development and use acting as catalysts for the creation of a digitally empowered society, this strategic alignment seeks to usher Sri Lanka into a new era of rapid AI innovation. (artificial intelligence in srilanka. (n.d.). Ministry of Digital Economy.)
The Rise of AI in Sri Lankan Workplaces
AI Adoption in Srilankan Companies
Numerous Sri Lankan businesses have effectively incorporated AI-powered tools:
1.Chatbots driven by AI are used by Dialog Axiata to improve customer satisfaction and response times (Ceylon Today, 2025).
2.With AI-based solutions like "HireVue," John Keells Holdings automates the hiring process, decreasing hiring bias and expediting the candidate screening process.
3.To improve financial security, Commercial Bank of Ceylon uses AI for risk assessment and fraud detection (Daily FT, 2023).
Not only private companies but also government companies cancan thrive in the market if they adjust to the current automation and artificial intelligence landscape.(State-owned banks in Sri Lanka are now slowly adapting to the IT and automation environment.)
Benefits of AI for HR in Sri Lanka
Many of the issues that Sri Lankan businesses, especially SMEs, encounter could be resolved by implementing AI and automation in HR. Businesses may increase operational effectiveness, boost employee engagement, Employee's job satisfaction , and make data-driven decisions that support long-term success by adopting these technologies. But for implementation to be effective, money must be spent on training, technology, and a dedication to matching AI solutions with corporate objectives and cultural norms. Sri Lanka can also travel together in the business world with modern technology.
Conclusion
Automation and artificial intelligence (AI) are revolutionizing HR in Sri Lanka by reducing bias and expenses while automating hiring, payroll, and staff management. Efficiency is increased by tools like chatbots and AI screeners, yet issues like data security and staff adaption still exist. The secret is to combine human knowledge with technology to create a more intelligent, future-ready workplace. Businesses must make upskilling investments as usage increases in order to fully utilize AI.
Human-machine collaboration is the way of the future in human resources.Sri Lanka is no exception to this.
References
(artificial intelligence in srilanka. (n.d.). Ministry of Digital Economy.)
https://mot.gov.lk/assets/files/AI%20White%20Paper%20March%202024-c09aa49f7990358ad1442103b804511d.pdf
Top 10 Benefits of AI in HR. (2024). Redress Compliance.
https://redresscompliance.com/top-10-benefits-of-ai-in-hr/
Dialog Axiata PLC | Sri Lanka’s leading telecommunication company. (n.d.). https://www.dialog.lk/
SLASSCOM. (2023). AI-Driven Learning and Development in Sri Lankan Organizations: A Critical Analysis.https://hrwithkdj.blogspot.com/2024/10/artificial-intelligence-in-personalized.html
AI-Driven Learning and Development in Sri Lankan Organizations: A Critical Analysis.
(2024, October 23). JAYAKODY. https://hrwithkdj.blogspot.com/2024/10/artificial-intelligence-in-personalized.html
Daily FT. (2023). AI in Banking: Commercial Bank’s Approach.
Artificial Intelligence: Making Sri Lanka ready for the future. (n.d.). Ada Derana Business. https://bizenglish.adaderana.lk/artificial-intelligence-making-sri-lanka-ready-for-the-future/
You have clearly discussed how the SL private sector is currently using AI in HRM by providing examples such as Dialg and John Keels, and the advantages of using AI in the SL business sector. Also, it has been mentioned that SL government is paying attention to getting support from these AI methods in the future. It's better if you could state the potential challenges of losing jobs due to AI
ReplyDeleteThis blog gives a very good idea about how AI is changing HR in Sri Lanka. You explained it very clearly with good examples like Dialog and John Keells. But I wonder, how can small companies in Sri Lanka afford AI tools? Will they also get the same benefits as big companies?
ReplyDeleteThis is an effective overview of how AI and automation are influencing HR practices in Sri Lanka, highlighting both opportunities and challenges.
ReplyDeleteHow can Sri Lankan SMEs overcome financial and technical barriers to adopt AI in HR more effectively?
Your post offers a concise and informative look at how AI and automation are reshaping HR functions in Sri Lanka. I especially liked the focus on improved efficiency and decision-making. One thing I'd like to hear your opinion is how well equipped do you think current HR leaders of organizations in Sri Lanka to manage such technological change and ensure proper maintenance of it?
ReplyDeleteThe post provides deep knowledge on this topic. The way you explained AI along with automation technologies transforming HR operations was both straightforward and relevant to current times. The essay presented interesting details about efficiency improvements and recruitment process simplification. HR departments face the challenge of preserving employee empathy and human interaction during rising system automation trends within HR management
ReplyDeleteYour blog provides a comprehensive overview of how AI and automation are transforming Human Resource Management in Sri Lanka, highlighting their role in enhancing efficiency, streamlining recruitment processes, and aligning with the country's Digital Strategy 2030. You effectively discuss the benefits of AI-driven tools in HR functions such as talent acquisition, performance management, and employee engagement. Additionally, you address the challenges of integrating these technologies, including the need for upskilling HR professionals and ensuring ethical considerations are met. Considering the varying levels of technological readiness among organizations in Sri Lanka, how can HR leaders ensure equitable access to AI tools and foster a culture of continuous learning to maximize the benefits of AI and automation across diverse organizational contexts?
ReplyDeleteThe integration of AI and automation in Sri Lankan HR practices is commendable, with companies like John Keells Holdings and Commercial Bank leading the way. However, as AI adoption grows, how can organizations ensure that employees are adequately trained to work alongside these technologies?
ReplyDeleteThis blog provides an excellent summary of the ways in which AI and automation are revolutionizing HR operations. The opportunity to improve efficiency and decision-making is promising; however, it is crucial to find a balance that preserves the essential human element. What strategies can HR teams implement to utilize AI effectively while ensuring that the personal connection, which is critical for employee engagement and well being, is not compromised?
ReplyDeleteIn your post, you've captured an important trend in HR today, AI and automation are transforming traditional roles into more streamlined, data-driven processes. The benefits, like reducing bias and saving costs, are definitely attractive, but I think your point about the necessity of combining human insight with technology is essential. How do you believe Sri Lankan organizations can best encourage a culture of adaptability and digital literacy among HR professionals to effectively embrace this change?
ReplyDeleteYour blog provides a well-structured discussion on the role of AI and automation in HR, highlighting their impact on efficiency, recruitment, and employee engagement. The exploration of AI-driven hiring tools, predictive analytics, and automated performance management offers valuable insights into how organizations can optimize workforce strategies.
ReplyDeleteOne interesting aspect to explore further is how Sri Lankan businesses can integrate AI solutions while maintaining ethical considerations and cultural sensitivity. What approaches do you think organizations should adopt to balance automation with human-centered HR practices? Looking forward to your insights!